Privacy Policy

Privacy Policy for Lit Synergies Ltd

Introduction

At Lit Synergies Ltd (“we,” “our,” or “us”), your privacy is our priority. We are committed to safeguarding the personal information we collect from our clients, partners, and visitors to our website. This Privacy Policy outlines how we collect, use, disclose, and protect your data in compliance with the **UK General Data Protection Regulation (UK GDPR), Data Protection Act 2018, and other relevant legislation applicable in the UK and international markets.

By using our services, you agree to the terms of this Privacy Policy. If you do not agree with any aspect of this policy, please refrain from using our services.

Who We Are

Lit Synergies Ltd is a management consultancy that specializes in delivering face-to-face and remote training services to clients located both within and outside of the United Kingdom. Our registered office is [insert address here]. For the purposes of data protection law, Lit Synergies Ltd is the data controller, which means we determine the purposes and means of processing personal data.

What Data We Collect

We may collect and process the following types of personal data:

1. Personal Identification Information**

- Name (First and last name)

- Email Address

- Phone Number

- Postal Address

- Job Title and Company Information

2. Training and Consultancy Information

- Records of training sessions you have attended or enrolled in

- Information provided during training or consultancy sessions (e.g., feedback, assessments)

3. Financial Information

- Payment details for our services (e.g., billing information, transaction history)

4. Technical Information

- IP addresses

- Browser type and version

- Time zone settings

- Operating system and platform

- Cookies and usage data (see Cookies and Tracking section)

5. Other Information

- Any other information you voluntarily provide when contacting us, filling out forms, or using our services.

How We Collect Your Data

We collect data in several ways, including:

Direct Interactions: You may provide your data by filling out forms, subscribing to newsletters, making inquiries, or registering for our services (e.g., face-to-face or remote training sessions).

- Automated Technologies: As you interact with our website, we may automatically collect technical information through cookies, server logs, and other tracking technologies.

- Third Parties or Public Sources: We may receive data from publicly available sources or third-party providers (such as business directories or training platforms) where you have given your consent for them to share your information.

Why We Collect Your Data

We process your personal data for the following reasons:

1. Service Delivery

- To provide and manage our training and consultancy services (including face-to-face and remote sessions).

- To process your registrations and bookings for our training programs.

- To provide ongoing support and updates related to the services you’ve purchased.

2. Communication

- To communicate with you regarding training schedules, feedback, follow-up services, and general inquiries.

- To send you updates and marketing communications related to our services, events, and other relevant information (if you have opted-in to receive these).

3. Legal and Contractual Obligations

- To comply with legal obligations, such as maintaining financial records.

- To fulfill contractual obligations related to services you have requested.

4. Improvement of Services

- To improve our services and website experience by analyzing usage data and user feedback.

5. Security

- To ensure the security and integrity of our website, training sessions, and services.

How We Share Your Data

We will never sell your personal data. However, we may share your data with the following categories of recipients for legitimate purposes:

1. Service Providers

- We may share your information with trusted third-party service providers (e.g., IT service providers, payment processors, or training platforms) who assist us in delivering our services. These providers are obligated to keep your data secure and only process it on our instructions.

2. Legal and Regulatory Authorities

- We may share your data to comply with legal requirements, protect your rights, or enforce our terms and conditions. This may include sharing information with government authorities or law enforcement in response to legal requests.

3. Business Transfers

- In the event of a merger, sale, or transfer of assets, your personal data may be transferred to the new owner as part of the transaction, but you will be notified of any changes to data processing terms.

International Data Transfers

As we operate both within and outside of the UK, your personal data may be transferred to, and stored in, countries outside of the European Economic Area (EEA) that may not have the same level of data protection laws as those within the UK. However, we ensure that appropriate safeguards are in place to protect your data. This may include contractual agreements or ensuring that the country has been recognized as providing an adequate level of data protection.

Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including for legal, accounting, or reporting requirements. When we no longer require your data, it will be securely deleted or anonymized.

Your Data Protection Rights

Under the UK GDPR and other applicable laws, you have several rights in relation to your personal data, including:

- The right to access – You have the right to request copies of your personal data.

- The right to rectification – You have the right to request that we correct any information you believe is inaccurate.

- The right to erasure – You have the right to request that we delete your personal data under certain conditions.

- The right to restrict processing – You have the right to request that we restrict the processing of your personal data under certain conditions.

- The right to data portability – You have the right to request that we transfer your data to another organization, or directly to you, under certain conditions.

- The right to object – You have the right to object to our processing of your personal data where we are relying on a legitimate interest.

If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us at [insert contact details here].

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience, track website performance, and gather analytical data. By using our website, you consent to the use of cookies in accordance with this policy. You can manage your cookie preferences through your browser settings.

For more details, please refer to our Cookie Policy.

Security of Your Data

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. This includes encryption, firewalls, secure servers, and access controls. However, no system can guarantee complete security, and we cannot ensure or warrant the security of your data.

Third-Party Websites

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review this policy periodically. By continuing to use our services after such changes, you agree to the updated policy.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

contact@litsynergies.com

By using our services, you acknowledge that you have read, understood, and agreed to the terms outlined in this Privacy Policy.

This Privacy Policy ensures transparency and clarity regarding how Lit Synergies Ltd handles personal data in compliance with legal standards.